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Tuesday, April 7, 2015

The bad thing about online order

I like ordering online when it comes to big items because it just shows up right on my door one day...like magic... 

So last week I ordered an outdoor bench from Menards for our front porch.
Very nice, I know right?

A box showed up in our door last week and I am very excited.  When we opened it up, one of the woods for seating has been damaged/dented pretty bad.
That does not look very pretty at all!  

Despite the damage, The Mr. and I still assembled it but what I did was just informed customer service about the damage and hopefully hear from them ASAP.

In the meantime, we have this... #unhappycustomer 

What would you have done? Return it? 

***Update 5/13/15*** Menards' customer service reached out to me and gave me a $20 credit, they credited it back to my account.  For me it was fair enough and I am pleased with their customer service.
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